- Home
- Contact us
Let’s get
you home.
Have a question, need support, or ready to find your next home? Our team is happy to help.
Call us
Our maintenance line is answered around the clock, every day of the year.
24/7 for emergencies
Current residents
Pay rent, set up recurring payments and raise a maintenance request.
Tell us what you need
Fill this in and a member of our team will be in touch. If it’s urgent, calling is faster.
We’re here for you
Whether you have a question about a property, our services or your account, we’re here to make your rental experience easy.
Quick response
Messages reach a real person, and we come back to all of them.
Local team
Our team lives and works in the communities we serve.
Resident focused
Your satisfaction is our top priority.
Frequently asked questions
How do I schedule a self-showing?
Pick a home from our available listings and choose a time that suits you. You’ll be sent a code to let yourself in, seven days a week, with no agent to meet. Book a showing now.
How do I pay rent?
Rent is paid online through the Resident Portal, where you can make a one-time payment or set up recurring payments so you never have to think about it. Paying on time also works in your favour, because we report it to the credit bureaus.
Do you allow pets?
Yes, we welcome pets in our properties. Our pet-friendly policy ensures your furry companions feel right at home. Read our pet policy for the requirements, fees and rules that apply.
How do I submit a maintenance request?
Submit non-urgent requests through the Resident Portal so they are tracked and you can follow progress. You can also download the request form (en español).
For anything urgent, call the emergency maintenance line at +1 (817) 587-0382, answered 24/7.
Can I see a home without an agent?
Yes, that’s how most of our tours happen. Pick a home from available listings, choose a time, and you’ll be sent a code to let yourself in.
If something needs attention urgently while you’re a resident, the maintenance line is answered around the clock.
How do lease renewals work?
In order to renew your lease, you must be up-to-date on payments, and you must agree to a new rate. This rate may be lower or higher depending on market value.
Ready to find your next home?
Explore our available homes and see the Rentready Homes difference for yourself.

